The user shall be entitled to get full refund for participating venues and teams if the cancellation is made 5 days
before the date of commencement of the event. For more clarifications Contact us!
We can’t refund or exchange tickets for events that are less than 7 days away, and we can’t refund or exchange
resale ticket purchases for Fan-to-Fan Resale events.
Some non-participating venues (and artists, teams, etc.), we have a “no refunds or exchanges” policy. But if the
event is closed and you can’t make it to the event, we’ll do everything we can to help. In such a situation you can
directly Contact us!
3. Refunds for Canceled Events.
We shall not be responsible for any cancellation of the event because we just take care of the ticket sale for the
organizer of the event. The responsibility of cancellation of any event shall be on the event organiser.
In case of such cancellation of event, the event organiser shall arrange for a refund and we shall process the refund
upon the instruction of the organiser. You are fee to contact the event organiser directly for any cancellation and
refund related issues.
Refund for cancelled events depends solely on the organizers on the event.
The refund claim in this case shall be made within 5 days after the announcement of cancellation of the event, but
in no case this deadline shall be extended to 3 days after the actual date of the cancelled event.
4. Refunds for Rescheduled Events
If any of the purchased event is rescheduled by the organiser, we will send you an email informing you about this
rescheduling. In case you are not happy with the rescheduling of the event, you may cancel your booking and get
full refund. The cancelling request has to be made upto 3 days prior to the date of the event. If you face any issue
with respect to the rescheduled event, then you can directly Contact us!
5. Refund Method
All the refunds will be done through online mode in 7 working days. Refunds are made through completely
automatically generated payment method. The refund amount shall be credited in the same bank account or credit
card which was used for making the payment.